We are pleased to announce that our company has successfully secured European Union funding for co-financing our digital business transformation. The project titled “Implementation of Integrated Digital Solutions for Smart Customer Management, Data Analytics, and Cybersecurity in the Service Industry” represents a key step towards greater efficiency, more modern services, and a more secure digital environment.
Our goal is to create a work environment that is connected, adaptable, and reliable – both for employees and our customers.
What Does the Digital Transformation Bring?
Enhanced user services: introduction of new digital channels, self-service features, and faster task resolution.
Smart decision-making: establishment of a unified data environment where data will be prepared for analytics and AI-supported decisions.
Automation of repetitive tasks, allowing employees to focus on strategic and creative tasks.
Advanced cybersecurity, with multi-level protection and regular system resilience testing.
New online store and advanced CRM system, enabling more efficient sales and better customer support.
Document digitization and paperless operations, streamlining work processes.
Employee training, tailored to knowledge and tasks, with emphasis on digital skills.
Real-time workflow monitoring and optimization, incorporating smart devices and AI technologies.
Our goal is to create a modern, connected, and secure work environment that will enable employees to work more efficiently and creatively while providing customers with faster, simpler, and higher-quality service.
The project is co-financed by the European Union from the European Regional Development Fund.